Contact

Reaching TGRALIN

TGRALIN is reached by email only. There is no web form: write to the address below for your situation, and the more specific you are, the fewer follow-up questions it takes.

Rhodochrosite crystals mineral specimen
Rhodochrosite crystalsRobert M. Lavinsky / iRocks.com · CC BY-SA 3.0 · Source and licenceIllustrative specimen; not TGRALIN inventory.

Start here

For material or a buying requirement, say plainly what it is, where it is or what you need, and why it matters to the decision you are making. That is not bureaucracy for its own sake: a vague email about available material almost always leads to the same twelve follow-up questions, which costs you a fortnight.

By email

Trade
trade@tgralin.com
Supply, buying requirements and commercial discussion.
Verification
verification@tgralin.com
Evidence, documentation, assays, inspection and provenance.
General
info@tgralin.com
Anything that does not fit the two above.
Founder
yehrovwo.e@tgralin.com

What to expect

  • A submission is treated as a claim. It is not verified by being received.
  • Receiving a submission does not mean TGRALIN will take it forward, and does not guarantee an introduction to a buyer or a supplier.
  • We may come back asking for supporting evidence. That is the process working, not a sign of doubt about you.
  • Nothing you send is published. Your identity is not disclosed to a counterparty without authority.

Please do not send sensitive documents, certificates or identification by email before we ask for them. Where documents are needed, we will request them through a channel appropriate to their sensitivity.